Shipping and Return Policies
Thank you for choosing Insprinity! We are dedicated to providing you with a seamless shopping experience. Below you will find information about our shipping and returns policies. If you have any further questions or concerns, please don't hesitate to contact our customer support team.
Shipping Policy:
We are pleased to offer free shipping on all orders within the United States. Whether you're in the bustling streets of New York or the sunny shores of California, we've got you covered. We want to ensure that receiving your Insprinity products is as convenient as possible, so sit back and relax while we take care of the shipping fees. Please note that at this time, we do not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping options in the future.
Once your order is placed, we strive to process and ship it within 1-2 business days. You can expect your package to arrive at your doorstep within 3-7 business days, depending on your location. We work with reliable shipping partners to ensure prompt and secure delivery. For your convenience, we will provide you with a tracking number so you can easily monitor the progress of your shipment.
Returns Policy:
We want you to be completely satisfied with your Insprinity purchase. If for any reason you are not happy with your order, we offer free returns within 30 days of the delivery date. Please follow the steps below to initiate a return:
- Contact our customer support team to request a return authorization.
- Pack the item securely in its original packaging, making sure to include all accessories and documentation.
- Attach the return label.
- Drop off the package at the designated shipping carrier or schedule a pickup.
It's important to note that if there was no issue with the item and you simply changed your mind, we kindly ask that you cover the return shipping costs. However, if the product arrived damaged, defective, or there was an error on our part, we will gladly cover the return shipping expenses.
Once we receive the returned item, our team will inspect it to ensure it is in its original condition. After the inspection is completed, we will process your refund or exchange, depending on your preference. Refunds will be issued to the original payment method used during the purchase, and exchanges will be shipped promptly.
Please allow up to 10 business days for us to process your return and initiate the refund or exchange. It may take additional time for the funds to appear in your account, depending on your financial institution.
If you have any questions or need assistance with the returns process, our friendly customer support team is ready to help. Feel free to reach out to us via email, and we'll be more than happy to assist you.
Thank you for choosing Insprinity. We appreciate your trust in our brand, and we look forward to serving you again in the future!